A Certified ScrumMaster® assists project teams in implementing Scrum, improving the project’s overall performance. CSMs are familiar with Scrum’s principles, processes, and applications, and they bring a degree of experience and expertise to the table that goes beyond that of traditional project managers.
As the expert of Scrum values, principles, and practices, the Scrum Master protects the team from both internal and external distractions. Scrum Masters tend to be people-oriented, have a high level of emotional intelligence, and a passion for helping their team members thrive.